Online Security & Fraud

The safety and security of your financial information is of primary importance to us. This page includes important information about fraud as well as links to several resources where you can learn more about the many different types of fraud and things you can do to minimize your risk.

Identity Theft

Identity theft is the fastest growing crime in the U.S. Identity theft is the theft or misuse of any type of identity theft information such as name, telephone number, Social Security Number, date of birth, credit card number, bank account number, etc.

Tips to protect yourself from identity theft:

If you suspect that you have become a victim of identity theft:

Phishing

How phishing works:

Typically, you will receive an email that appears to come from a reputable company that you recognize and do business with, such as your financial institution. In some cases, the email may appear to come from a government agency, including one of the federal financial institution regulatory agencies.

The email will probably warn you of a serious problem that requires your immediate attention. It may use phrases such as "Immediate attention required" or "Please contact us immediately about your account." The email will then encourage you to click on a button to go the institution's website.

You could be redirected to a phony website that may look exactly like the the real website. It may also be an attempt to infiltrate your computer with malicious software or a virus used to spy on your internet transations.

You may be asked to update your account information or to provide information for verification purposes: your Social Security Number, your account number, your password or the information you use to verify your identity when speaking to a real financial institution. If you provide the information, you may find yourself the victim of identity theft.

Telephone phishing also known as vishing is a phishing attempt made through a telephone call or voice message. If you are suspicious of a phone call that was not initiated by you, hang up or ask for the purpose of the call. Contact the company using phone numbers from legitimate sources such as the company's website or your bank statements.

A phishing attempt made by text message is known as smishing. Use caution if you receive a text message expressing an urgent need for you to update your information, activate an account, or verify your identity by calling a phone number or submitting information on a website.

While State Bank of Georgia may send you email communications from time to time, we will never ask you to send your account number, password or social security via email, text message or a phone call you did not initiate.

Tips to avoid phishing scams:

Email Security

Internet Security

Online Resources

Federal Trade Commission (FTC) Identity Theft Website - www.ftc.gov/bcp/edu/microsites/idtheft

FDIC Identity Theft and Fraud Website - http://www.fdic.gov/consumers/theft/index.html

FTC Complaint Assistant - www.ftccomplaintassistant.gov

Equifax - www.equifax.com

Experian - www.experian.com

TransUnion - www.transunion.com